1) This quote is based on the information that was provided on this order. Any changes in sizes, textures or detail configurations may affect the quoted price.
2) All Additional drawings, not included in the original quote, will be at the rate of $60 Per hour and will require approval.
3) THE LEAD TIME BEGINS 1) with the receipt of the signed acknowledgement, 2) finalization of any changes and 3) receipt of deposits at the showroom.
4) Lead times are estimates, and are subject to possible delays caused by unforeseen obstacles to the production process beyond our control as well as changes as they may occur in the overall production process.
5) Changes on orders may require re-design which will be added to the net price, as well as research on alternate parts/supplies compatible with such changes.
6) TIMES NEEDED TO FINISH: Due to limited space in our factory, and the times it can take to receive the balance due, the time to complete your order is stated on bottom of the invoice and BEGIN with the receipt of the balance due so we can release after completion. PLEASE READ THE NOTICE AT THE BOTTOM OF THE INVOICE, WHEN YOU ARE INVOICED AT THE END OF THE PRODUCTION PROCESS, SO YOU ARE N0T SURPRISED AND CAN PLAN ACCORDINGLY.
7) Orders include ONE sample. Additional samples, due to color or texture change will be 85.00 Each
8) Fed Ex charges will be added unless an account number is provided.
9) H-VH natural textures can vary in appearance from roll to roll and within the roll itself. Samples are used only as a guide. No Guarantees can be made for exactness seen in a strike-off or in showroom display samples.
10) Custom orders are non- cancelable.
11) All quotes will be honored for 30 days, unless otherwise specified.
12) Because HVH furniture needs to be treated as one would any fine furniture, we do not assume responsibility for damage due to exposure to excessive heat, cold sunlight or chemical substances. A care letter is attached to every order.
13) All deposits are final. A cancelled order at any point in the process will sacrifice the deposit. Also, all sales are final. We do not accept returned furniture and will not reimburse deposits or final payments.
14) When ordering from the web site, or any custom details, it is suggested to refer to the catalogue item, plus include a copy of the tear sheet item being ordered.